Privacy Policy

Effective Date: December 17, 2025

Queen City Commons ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This document describes how we collect, use, disclose, and safeguard your information when you visit our website, https://www.queencitycommons.com (the "Website"). This policy is intended to comply with applicable privacy laws in the State of Ohio and applicable U.S. federal standards.

1. Information We Collect

We collect information in the following ways:

Personal Information You Voluntarily Provide

When you interact with our Website, you may voluntarily provide us with personal information, including:

  • Your name
  • Your email address

This information is collected when you:

Email Marketing Information

We collect names and email addresses through forms for the purpose of sending quarterly email newsletters. These communications are managed using Brevo (formerly Sendinblue), an email marketing platform.

You may unsubscribe from our newsletter at any time by using the unsubscribe link included in each email.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries submitted through our contact form
  • To communicate with you regarding your requests
  • To send quarterly newsletters and updates (if you have opted in)
  • To improve our Website and understand general usage patterns

We do not sell, rent, or trade your personal information.

3. Analytics and Website Usage Data

We use Plausible Analytics to understand how visitors interact with our Website.

Plausible Analytics is a cookie-less analytics platform that does not use cookies, does not track users across websites, and does not collect personally identifiable information. All data collected through Plausible is aggregated and anonymized.

For more information, you can review Plausible’s privacy policy here: https://plausible.io/privacy

4. Cookies and Tracking Technologies

Queen City Commons does not use cookies for tracking or advertising purposes.

Third-party services used on the Website (such as embedded content, if applicable) may have their own privacy practices. We encourage you to review their policies directly.

5. Data Sharing and Disclosure

We may share your information only in the following limited circumstances:

  • With service providers (such as Brevo) who assist us in operating our Website and communications, and who are contractually obligated to keep your information confidential
  • If required by law, regulation, or legal process
  • To protect the rights, property, or safety of Queen City Commons or others

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You may request deletion of your personal information at any time by contacting us.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to the personal information we have about you
  • Request correction or deletion of your personal information
  • Opt out of email communications

To exercise these rights, please contact us using the information below.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Queen City Commons
Email: [email protected]